For IT, showing you’re productive matters now more than ever

The pandemic and its associated shift to remote work presented a challenge for IT, and prompted organizations of all types to turn to productivity and performance tracking to keep tabs on workers, whether remote or in the office.

The goal is simple: use these new tools to ensure workers are, in fact, working. This can involve simply using collaboration tools such as Microsoft Teams to ensure people are active and engaged throughout the day — or it can involve software suites that record keystrokes, mouse movements and even snap photos using a laptop’s camera to track staffers at their desks.

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