Resolved: Reminder: Alerts and email notifications associated with alerts.it.psu.edu will be retired on April 17
This IT alert system is no longer in service. You will no longer receive IT alert emails nor notifications via this list (L-IT-Alerts@lists.psu.edu) nor see IT alert postings nor updates on the https://alerts.it.psu.edu/ website nor corresponding RSS feeds. Please visit https://pennstate.service-now.com/sp?id=services_status to subscribe to your favorite IT service notifications. Subscription is on a service-by-service notification […] more…
Resolved: Maintenance: PASS and PASS based Web Hosting may be slow on 4/12 – 4/15
PEOPLE AND LOCATIONS IMPACTED: All students, faculty, staff at all Penn State locations IT SERVICE(S) IMPACTED: PASS may be slow on 4/12 – 4/15 DATE AND TIME: PASS may be affected from 10:00 PM ET on 04/12/2019 until 7:00 AM ET on 04/15/2019. NOTES: Non-disruptive maintenance will be applied to service areas of PASS (/pass/services) […] more…
Resolved: Maintenance: Pinnacle will be partially unavailable 04/13/19
People and Locations Impacted: Faculty and staff at all Penn State locations who have access to the Pinnacle application. IT Service(s) Impacted: Pinnacle cloud hosted application Date and Time: Pinnacle will be partially unavailable from 7:00 AM to 11:00 AM on 4/13/2019 Notes: The Pinnacle application requires the vendor to perform maintenance work on 4/13/2019 […] more…
Update: Reminder: Alerts and email notifications associated with alerts.it.psu.edu will be retired on April 17
Reminder: Alerts and email notifications associated with alerts.it.psu.edu will be retired on April 17. If you want to request an alert, please see the updated Penn State IT Alerts Process (http://smo.psu.edu/updated-it-alerts-process/) or call the on-duty Incident Manager at 814-867-0295. Alert Information: An updated Penn State IT Alerts process (http://smo.psu.edu/updated-it-alerts-process/) will result in the discontinuation of […] more…
Resolved: DIMC, accounts.psu.edu, MyPennState, & other websites are slow
This issue has been resolved, and impacted services have been restored to normal functionality. Alert Information: Penn State IT has confirmed this issue is also impacting GI, IBIS, and eBuy. People and Locations Impacted: Some students, faculty, and staff at all Penn State locations IT Service(s) Impacted: Services and websites that rely on the Central […] more…
Update: DIMC, accounts.psu.edu, MyPennState, & other websites are slow
Penn State IT has confirmed this issue is also impacting GI, IBIS, and eBuy. Original Alert: People and Locations Impacted: Some students, faculty, and staff at all Penn State locations IT Service(s) Impacted: Services and websites that rely on the Central Person Registry (CPR) including: DIMC accounts.psu.edu MyPennState Graduate Applications Date and Time: Issue began […] more…
Scheduled Maintenance: Canvas Service Pack deployment to take place Tuesday, April 16, 2019 from 5:00 a.m. to 7:00 a.m. ET
PEOPLE AND LOCATIONS IMPACTED: All faculty, students, and staff at all Penn State locations. IT SERVICE(S) IMPACTED: Canvas DATE AND TIME: Maintenance will begin at 5:00 a.m. ET on Tuesday, April 16, 2019 and end at 7:00 a.m. ET on Tuesday, April 16, 2019. NOTES: Penn State Enterprise IT performs regular updates to address minor […] more…
Resolved: Degredation: PASS Backups Are Partially Unavailable
UPDATE Both home directory and departmental spaces in pass are running as expected, normal operations with no degradation to the service. Back up issue is still being worked on by Penn State IT. PEOPLE AND LOCATIONS IMPACTED: All students, faculty, staff at all Penn State locations IT SERVICE(S) IMPACTED: PASS Backups Partially Unavailable DATE AND […] more…
Maintenance: Pinnacle will be partially unavailable 04/13/19
People and Locations Impacted: Faculty and staff at all Penn State locations who have access to the Pinnacle application. IT Service(s) Impacted: Pinnacle cloud hosted application Date and Time: Pinnacle will be partially unavailable from 7:00 AM to 11:00 AM on 4/13/2019 Notes: The Pinnacle application requires the vendor to perform maintenance work on 4/13/2019 […] more…
Resolved: Maintenance: PASS may be slow on 4/9 – 4/10
UPDATE: Home spaces (/pass/users) is complete. Sofware (/pass/os) will be finished on 04/11/2019 at 7:00 AM ET. UPDATE: This maintenance has been delayed and will begin at 10:00 PM ET on 04/09/2019 and end at 7:00 AM ET on 04/10/2019. Original Alert: PEOPLE AND LOCATIONS IMPACTED: All students, faculty, staff at all Penn State locations […] more…
Resolved: IBM Tivoli Storage Manager (TSM) 6.3 to reach End of Support
Users of the TSM service should be aware that IBM Tivoli Storage Manager (TSM) 6.3 will reach End of Support on April 30, 2017. http://www-01.ibm.com/support/docview.wss?uid=swg21982265 In addition, IBM TSM 6.4 will reach End of Support on September 30, 2017. http://www-01.ibm.com/support/docview.wss?uid=swg21998572 If you are using TSM Backup/Archive client 6.4 or earlier, we advise you to upgrade […] more…
Update: Notice: Alerts and email notifications associated with alerts.it.psu.edu will be retired on April 17
Reminder: Alerts and email notifications associated with alerts.it.psu.edu will be retired on April 17. If you want to request an alert, please see the updated Penn State IT Alerts Process (http://smo.psu.edu/updated-it-alerts-process/) or call the on-duty Incident Manager at 814-867-0295. Alert Information: An updated Penn State IT Alerts process (http://smo.psu.edu/updated-it-alerts-process/) will result in the discontinuation of […] more…
Resolved: Resolved: Phone Call Quality/Connection Issue for Canvas Support 5/15/2017
The phone system used by the Instructure Canvas Support team is currently having trouble, keeping some of their agents from logging in to accept calls. Those agents who are able to login are noting issues with quality in the call. They are working with their telephony provider to resolve this as quickly as possible. If […] more…
Resolved: Resolved: ANGEL to be unavailable from 5 a.m. – 6 a.m. ET on Friday, 6/9 and Wednesday, 6/14
The maintenance that was scheduled for Wednesday, 6/14, will now take place on Thursday, 6/15, during the scheduled maintenance window from 5 a.m. to 6 a.m. ET. ANGEL will be unavailable during this time. Once maintenance has been completed users will again be able to access ANGEL. more…
Resolved: Departmental PASS may be slow on 4/5 – 4/8
UPDATE Maintenance is taking longer than originally expected. New expected resolution time is 5 pm, April 8, 2019. PEOPLE AND LOCATIONS IMPACTED: All students, faculty, staff at all Penn State locations IT SERVICE(S) IMPACTED: Departmental PASS may be slow on 4/5 – 4/8 DATE AND TIME: Departmental PASS may be affected from 10:00 PM ET […] more…
Update: Maintenance: PASS may be slow on 4/9 – 4/10
UPDATE: This maintenance has been delayed and will begin at 10:00 PM ET on 04/09/2019 and end at 7:00 AM ET on 04/10/2019. Original Alert: PEOPLE AND LOCATIONS IMPACTED: All students, faculty, staff at all Penn State locations IT SERVICE(S) IMPACTED: PASS may be slow on 4/8 – 4/9 DATE AND TIME: PASS may be […] more…
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