Resolved: IT Service Desk Support Form and Support Email Outage

Between 4:00 PM and 5:45 PM (EDT) on April 10, 2012 the IT Service Desk support email and support forms were unavailable. Users may have received an email bounce back or web form timeout during this time.

More information: Resolved: IT Service Desk Support Form and Support Email Outage

Story added 11. April 2012, content source with full text you can find at link above.