Network and power outage

At 10:35 am, Penn State IT posted ITS alert 4632 that multiple services were experiencing outages. At 12:35 pm, services began coming back online. What is know at this point is that the Shields Data Center lost power and the generator failed to provide backup power. Power to Shields has since been restored. OPP and Data Center Engineers are currently on-site investigating the cause. The loss of power in Shields caused network services to shutdown and they did not properly fail over. ENCS initiated a sequence to bring the redundant network services online. ENCS is still on-site and monitoring the situation closely.

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