The Pen is Mightier Than Hot Air: Why Documentation is Key

I once worked for a boss who would often remind me that “if it isn’t written down, it didn’t happen.” The more time I spend in the information security profession, the wiser these words appear to me. You see, we information security professionals are quick to share our opinion on something (whether solicited or unsolicited). But writing things down? That we’re not so great at.