The case of the insecure printer

Hewlett Packard (HP) wants you to know that while you pay more up front when you buy genuine new HP ink cartridges, you’ll “actually save you money in the long run.” Yeah, right. I’ve been hearing that siren song from printer vendors since the 1980s.

I don’t buy it. Neither do most printer owners. And neither do companies, whether they’re buying printers (and ink) for the office or for newly-remote workers who’ve had to set up shop at home.

According to a 2019 Consumer Reports survey about printer use, the “most common complaint was the high cost and hassle of replacing ink cartridges — and that affected every inkjet brand in our survey.”

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