ServiceNow embeds AI-powered customer-assist features throughout products
Workflow management software provider ServiceNow has embedded a chatbot for assisting customers with most of its products.
ServiceNow’s new Now Assist tool is an expansion to its AI-powered Now Platform, and is available in its Vancouver software release for IT Service Management (ITSM), Customer Service Management (CSM), HR Service Delivery (HRSD), and Creator workflow application.
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Story added 21. September 2023, content source with full text you can find at link above.