Microsoft combines Copilot AI with mixed reality for industrial workers

Microsoft plans to integrate its Copilot generative AI (genAI) assistant into a mixed-reality app that can provide guidance to factory technicians, aiming to reduce the time needed to manage and maintain industrial equipment.

At its Ignite conference Wednesday, Microsoft announced that Copilot will be integrated into Dynamics 365 Guides. Guides, launched in preview in 2019, is a mixed-reality app for HoloLens and mobile devices that provides step-by-step instructions to field workers via graphics overlaid onto physical objects, such as the tools and machine parts workers use.

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