How to keep your workers (so you don’t have to replace them)

The “Great Resignation” is killing many small businesses. I see it every day here in Asheville, NC. This tourist town’s many great restaurants can’t keep their doors open because they literally can’t get enough staff to cook the food or serve the customers.

It’s not just restaurants and corner shops. It’s all small businesses.

What can you do? I’ve talked before about keeping your staff on board in general; this time around I’ve got a few more specific suggestions.

First, listen to your people. This is simple, but all too many managers ignore this one. Ask them what their concerns are. What makes them happy at work? What makes them miserable?

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