How Microsoft Teams is keeping Suffolk Construction workers connected
For a large construction firm such as Suffolk Construction, managing communications between 2,500 office-based and on-site workers is a challenge, even at the best of times. But keeping everyone connected in the midst of this year’s COVID-19 pandemic required the company’s IT team to scramble more than usual.
To keep the business running — and workers safe — Suffolk leaned on its Microsoft Teams deployment. According to Doug Myers, executive vice president and CIO at the Boston-based company, the collaboration platform helped Suffolk’s staff navigate the disruptive effects of the pandemic.
“In the middle of the early days of the pandemic, when situational awareness is a real challenge, we were able to get a Teams channel stood up very quickly where we could get information out to workers,” said Myers. “We recognized early on that we had to change our standard procedures if we were going to keep our workers safe, keep them working and make sure that we could continue to do what we do safely.”