Chewy Has Revolutionized Pet Care Customer Service

At the peak of the pandemic, pet shelters couldn’t keep up with the demand of aspiring pet owners. But while it’s great that so many people want to adopt, pet care is not something to jump into lightly. There are myriad challenges to adding a pet to your household, and with a job, a family, and a personal life to attend to, not everyone is fully prepared for all the work that comes with taking care of a pet. Fortunately, you’re not alone.

The Pet Experts at Chewy have gone above and beyond opening a pet marketplace to become an invaluable resource for first-time and experienced pet owners alike. The people behind Chewy view pets (and pet parents) as family and are hopelessly devoted to providing the absolute best customer experience through every interaction.

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