Apple’s results: Uneasy is the head that wears the crown

Apple missed expectations in its most recent quarter, but its results illustrated several trends business owners should be thinking about, such as the strategic importance of developing markets, customer loyalty, and diversification to survive change.

Keeping the sails in the wind

Revenue hit $89.5 billion, down about 1% on the last-year quarter, though company management tried to put a positive spin on the data.

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