Telstra breached privacy law by refusing to give customer his metadata

Telstra breached Australian privacy law when it failed to hand over a journalist’s metadata to him, a watchdog has ruled.

A Fairfax journalist, Ben Grubb, has been in a two-year battle to access details of his phone and web metadata from Telstra. Under Australian privacy law, certain corporate and government entities must hand over “personal information” they hold on individuals.