AVG kills its remote access service

AVG has shut down its remote access service Crossloop.

The security company acquired Crossloop in 2012, to support what it says is a “ rapidly growing AVG CloudCare offering”. Despite the @crossloop Twitter account boasting it connected “ 20,000 computer support experts” AVG shuttered the service last Friday.

Users aren’t happy because AVG seems to have offered no notice whatsoever: a document.lastModified query on the service’s home page produces a date of January 31st, the same day the letter now resident on that page is dated.