UCCX(ACD) Server Maintenance Work
Thursday morning Oct. 22nd between 5:00AM and 7:00AM, ITS/TNS will perform maintenance work on the UCCX(ACD) servers.
During this time, users may experience a delay with ACD services.
Change ID: CHG0033930
Story added 21. October 2015, content source with full text you can find at link above.