Update: Learning Resource Network (LRN) is partially unavailable

Teams from Penn State IT continue to receive notifications from the vendor on the status of this issue. At this time, the vendor is still troubleshooting the issue. This alert will be updated as new information becomes available.

ORIGINAL ALERT:

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Learning Resource Network (https://lrn.psu.edu) authentication

DATE AND TIME:
Issue began at 1:55pm ET on 10/11/18 and there is currently no estimated time for resolution from the vendor.

NOTES:
When attempting to login to the LRN website, users may experience errors.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0958265

For more information, please contact IT Service Desk (itservicedesk@psu.edu).

More information: Update: Learning Resource Network (LRN) is partially unavailable