UCCX(ACD) Service
ITS/TNS is currently experiencing a problem with the primary ACD server which is preventing users to
login with their primary ACD login. We ask that all ACD users utilize their backup login service until
further notice.
Incident#: INC0196394
More information: UCCX(ACD) Service
Story added 30. November 2015, content source with full text you can find at link above.