Resolved: VoIP Phone Enhancement
This Monday April 11th during the ITS/TNS maintenance window(5:00AM to 7:00AM) a new enhancement with the missed/ received calls log feature will be implemented. Today, when calls are received from off campus on your VoIP phone, they are displayed as +1XXXXXXXXXX resulting in the user having to edit the number by removing the + symbol and adding an 8(exit code) to process the call. Moving forward, the + symbol will no longer be displayed, and an 8 will appear in front of the calling number. This will allow the user to easily process the call accordingly. The new appearance will display as 81XXXXXXXXXX.