Resolved: Turnitin Instructors May Experience Delays with Processing ZIP Files
Turnitin has reported that “Due to high load, zip file requests could take up to 24 hours to process. Other files are processing as normal.”
To mitigate this issue, instructors should consider scheduling bulk assignment uploads or downloads during periods of lighter activity such as earlier in the morning. Another option is to break up uploads/downloads for large enrollment courses into smaller chunks.