Resolved: TSM Server

At about 4:30 we started to mount tapes manually to catch up on the problem, while we waited for the 3rd part to arrive. As of 5:15 all, the tape robot was caught back up with the manual mounts. The failed part arrived around 5:30 and was installed. As of 5:50 the tape robot was functioning normally.

More information: Resolved: TSM Server

Story added 29. April 2012, content source with full text you can find at link above.