Resolved: Resolved: Outage: Student Printing Solutions were unavailable
PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations that utilize Student Printing Solutions
IT SERVICE(S) IMPACTED:
Student Printing Solutions
DATE AND TIME:
Issue began at 10:53am ET on 01/14/19 and was fixed at 11:34am ET on 01/14/19.
Users across campus were unable to print, receiving error message: “Job Canceled, print service error, could not contact accounting server”.
Penn State IT users can view additional details in ServiceNow.