Resolved: Penn State IT Professionals – Outage: Checkpoint Management Server is Unavailable

PEOPLE AND LOCATIONS IMPACTED:
Some Penn State IT professionals at all Penn State locations

IT SERVICE(S) IMPACTED:
Checkpoint management server

DATE AND TIME:
Issue began at 11:39am ET on 11/07/18 and was resolved 12:14pm ET on 11/07/18.

NOTES:
This issue only impacts Penn State IT professionals that attempt making firewall changes through the Checkpoint management server.

TECHNICAL INFORMATION:
Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0983381

More information: Resolved: Penn State IT Professionals – Outage: Checkpoint Management Server is Unavailable

Story added 7. November 2018, content source with full text you can find at link above.