Resolved: Outage: ServiceNow email notifications are unavailable

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations that use ServiceNow

IT SERVICE(S) IMPACTED:
ServiceNow email notifications

DATE AND TIME:
Issue began at 7:59am ET on 01/14/19.

NOTES:
ServiceNow email notifications are currently unavailable. Users will not receive emails from the tool at this time.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC1028560

More information: Resolved: Outage: ServiceNow email notifications are unavailable