Resolved: Outage

This issue has been resolved, and Box services been restored to normal functionality by the vendor (Box). Box continues to monitor the services to ensure stability.

Original Alert Information:
PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Box services (http://box.psu.edu and desktop clients)

DATE AND TIME:
Issue began at 5:32pm ET on 11/02/18 and the vendor is actively working to resolve the issue.

NOTES:
You can find more information by accessing https://status.box.com.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.
Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0980132

More information: Resolved: Outage