Resolved: ITS Database Outage

On Tuesday, July 31, starting at 1:20 PM, ITS experienced a brief database server outage that was resolved by 2:30 PM. This outage may have briefly affected the following services:

– ITS Chat service (
– ITS News and alerts ( and
– Resource Creation within University Collaboration Suite (UCS), regular users would have been unaffected
– Links for licensed software on the ITS Downloads server (
– Podcasts served from

No data was lost as a result of this outage. The outage was caused by a full filesystem. ITS is working on a solution to better detect and prevent this in the future.

More information: Resolved: ITS Database Outage

Story added 3. August 2012, content source with full text you can find at link above.