Resolved: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable
PEOPLE AND LOCATIONS IMPACTED:
All staff at Penn State Ag Extension Offices
IT SERVICE(S) IMPACTED:
Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable
DATE AND TIME:
Inbound and outbound voice services for Mitel/I2 customers will be affected from 5:00 PM ET on 09/12/2018 until 6:00 PM ET on 09/12/2018.
NOTES:
Inbound and outbound voice services for Mitel/I2 customers will be unavailable for brief periods while equipment is reset. No workaround available.
TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.
RECORD #: INC0931049
Story added 13. September 2018, content source with full text you can find at link above.