Resolved: All VoIP Phones will be partially unavailable.
PEOPLE AND LOCATIONS IMPACTED: All students, faculty, and staff at all Penn State locations.
IT SERVICE(S) IMPACTED: “Voice Services Maintenance Work”- As part of this scheduled work, all VoIP phones will reset several times as part of the scheduled time frame noted below.
DATE AND TIME: All VoIP phones will be affected from 11:00pm ET on 08/03/2018 until 7:00am ET on 08/04/2018
NOTES: As part of this scheduled work, all VoIP phones will reset several times as part of the scheduled timeframe noted above.
TECHNICAL INFORMATION: This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.
RECORD #: CHG0052582
Public contact for this alert: IT Service Desk, firstname.lastname@example.org or 814-865-HELP