Outage: Old Main VDI Cloud Desktop Services are unavailable

PEOPLE AND LOCATIONS IMPACTED:
All, Some students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Any application that relies on the Old Main VDI Cloud Desktop Services

DATE AND TIME:
Issue began at 12:25pm ET on 03/28/19 and does not currently have a resolution estimate.

NOTES:
Other unit or college VDI services may be unaffected by the issue.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC1098900

More information: Outage: Old Main VDI Cloud Desktop Services are unavailable