Maintenance: IT Alerts, Chat.psu.edu, Downloads.psu.edu and Report Bias will be partially unavailable

PEOPLE AND LOCATIONS IMPACTED:
All faculty, staff and students that utilize these services

IT SERVICE(S) IMPACTED:
IT Alerts
chat.psu.edu
downloads.its.psu.edu
Report Bias

DATE AND TIME:
Services will be affected from 5:00 AM ET on 12/20/18 until 7:00 AM ET on 12/20/18

NOTES:
During the maintenance, some features of the services listed will be unavailable:

IT Alerts – will be a static site displaying only alerts in progress
chat.psu.edu – will be unavailable during maintenance
downloads.its.psu.edu – some areas may give an “access denied” message
Report Bias – will be unavailable during maintenance

After the maintenance work is completed, all services will be restored with no expected change in behavior

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD#: CHG0056849

More information: Maintenance: IT Alerts, Chat.psu.edu, Downloads.psu.edu and Report Bias will be partially unavailable

Story added 19. December 2018, content source with full text you can find at link above.