Maintenance: Cisco 7942 and 7962 model phones will be partially unavailable

PEOPLE AND LOCATIONS IMPACTED:
Any staff or faculty that use Cisco 7942 and 7962 model phones.

IT SERVICE IMPACTED:
Cisco 7942 and 7962 model phones will be partially unavailable.

DATE AND TIME:
Service will be affected from 5:00 am ET on 11/30/18 until 7:00am ET on 11/30/18.

NOTES:
The Cisco 7942 and 7962 models phones will reset as part of this maintenance work.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0056210

More information: Maintenance: Cisco 7942 and 7962 model phones will be partially unavailable