Graduate School Application and ETD Payments through Converge is unavailable

PEOPLE AND LOCATIONS IMPACTED:
All students and prospective students at all locations that use the Converge payment system

IT SERVICE(S) IMPACTED:
Graduate School Application and ETD Payments through Converge is unavailable

DATE AND TIME:
Issue began at 11:16 AM ET on 04/01/2019 and there is currently no estimated time to resolution

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: INC1101177

More information: Graduate School Application and ETD Payments through Converge is unavailable