Forgot password and user ID links on Admissions login page unavailable

PEOPLE AND LOCATIONS IMPACTED:
All students at all Penn State locations

IT SERVICE(S) IMPACTED:
Forgot password and user ID links on Admissions login page unavailable

DATE AND TIME:
Issue began at 10:40 AM ET on 08/01/2018

NOTES: The workaround for a forgotten password is to go to accounts.psu.edu and click on the forgot password link.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: INC0885952

More information: Forgot password and user ID links on Admissions login page unavailable

Story added 1. August 2018, content source with full text you can find at link above.