How to build employee trust as AI gains ground

Managers are under more pressure to drive productivity, and ironically efficiencies created by generative artificial intelligence (AI) tools are a big part of why expectations are growing.

At the same time, organizations face a crisis of trust from employees who see AI as a threat to their jobs.

In fact, generative AI is expected to replace some part of the workforce in the years ahead. As much as 29% of computer-related tasks could be automated by AI, as well as 28% of work by healthcare practitioners and technical tasks in that field, according to a study by Goldman Sachs.

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