At Virgin Atlantic, Facebook Workplace evolves into a key productivity tool

As Virgin Atlantic restarts operations following the industry-wide airline shut-down caused by the COVID-19 pandemic, Facebook’s Workplace is providing staff with the resources required as they work to get more passengers back in the skies.  

When Virgin Atlantic deployed the social network to connect its workforce four years ago,  the move was an immediate hit with employees, most of whom are in frontline roles such as its cabin crew and pilot teams. While the focus was on community building and communications, the application has increasinglybecome an information portal for the airline’s 6,000 workers, delivering access to resources such as employee learning and development information.

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