Resolved: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable

PEOPLE AND LOCATIONS IMPACTED:
All staff at Penn State Ag Extension Offices

IT SERVICE(S) IMPACTED:
Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable

DATE AND TIME:
Inbound and outbound voice services for Mitel/I2 customers will be affected from 5:00 PM ET on 12/17/2018 until 6:00 PM ET on 12/17/2018.

NOTES:
Inbound and outbound voice services for Mitel/I2 customers will be unavailable for brief periods while equipment is reset. No workaround available.

RECORD #
INC1009545

More information: Resolved: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable

Story added 18. December 2018, content source with full text you can find at link above.