Strangest Helpdesk Requests
“Can you help me fix my toilet?” Believe it or not, the person who asked this question was calling his company’s IT help desk, not the plumber. This is just one of the unusual requests CIOs said they or their support staff have received, according to a new Robert Half Technology survey.
These types of inquiries aren’t all that bizarre for help desk professionals, and they demonstrate it often takes patience as well as technical know-how to assist colleagues at work.
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Story added 16. April 2012, content source with full text you can find at link above.
