The New Normal: When work-from-home means the boss is watching
In the midst of a pandemic that’s led to unprecedented levels of remote working, digital tools to monitor employees in real time are gaining popularity among companies looking for new ways to track employee productivity. At the same time, the trend raises concerns about employee privacy and how far companies should be allowed to go to keep tabs on their workers.
Applications such as StaffCop, Teramind, Hubstaff, CleverControl, and Time Doctor include real-time activity tracking, can take screenshots of workers’ computers at regular intervals, do keystroke logging, and record screens. In some cases, the tracking tools can be installed without the knowledge of employees. Companies say they’re focused on transparency and productivity, but privacy groups decry draconian “Big Brother” moves made possible by technology. (Computerworld reached out to several of the vendors for comment; they either did not return messages or could not provide someone to discuss their software.)