Memory-Lane Monday: An unexpectedly DIY job

This pilot fish gets a job doing customer service for a U.S. technology company.

“As customer service, we had no access to the source code if we found problems in the company code,” says fish. “All we could do was write up a report and submit it to the head office for fixing.”

And they do that pretty regularly, although bug reports rarely got fixed in a timely manner if at all. They’re usually told that there’s something more important to fix. And if one did get fixed, they weren’t told.

After a couple of years, an opening in the head office suits fish’s talents perfectly and he gets the job. After a few months of training, he gets a stack of bug reports to work on.

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Story added 24. August 2020, content source with full text you can find at link above.


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Memory-Lane Monday: An unexpectedly DIY job

This pilot fish gets a job doing customer service for a U.S. technology company.

“As customer service, we had no access to the source code if we found problems in the company code,” says fish. “All we could do was write up a report and submit it to the head office for fixing.”

And they do that pretty regularly, although bug reports rarely got fixed in a timely manner if at all. They’re usually told that there’s something more important to fix. And if one did get fixed, they weren’t told.

After a couple of years, an opening in the head office suits fish’s talents perfectly and he gets the job. After a few months of training, he gets a stack of bug reports to work on.

To read this article in full, please click here

(more…)

Story added 24. August 2020, content source with full text you can find at link above.


Comments are closed.

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