Is it bad to give employees too many tech options?

I’ve long believed companies should offer workers a choice in the technology they use in the office and when working remote. Doing so lets employees use what they feel is the best choice of devices for their work, it can help attract and retain staff, it lessens the likelihood workers will go rogue and source their own technology (a.k.a. shadow IT), and it establishes a positive relationship between IT and the rest of an organization.

Companies like IBM and SAP have documented their experiences in moving to an employee-choice model and have declared it a success. But does that mean it would work for every company? And how do you decide which way to go?

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