Cisco overhauls Webex with an eye on seamless collaboration, smart hybrid work

In the same week Cisco announced its acquisition of two companies, the unified communications company also unveiled a variety of changes and updates to its Webex platform, boasting they would “deliver a Webex experience that is 10x better than in-person [interactions].”

Falling into three over-arching categories — seamless collaboration, smart hybrid work, and intelligent customer experiences — the changes are designed to address the needs of a rapidly evolving workplace and better position the company against communications rivals. 

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