New FCC chairman tells wireless carriers to unlock cell phones

In one of his first days on the job, Federal Communications Commission Chairman Tom Wheeler has asked the CTIA Wireless Association to move quickly toward unlocking phones for consumers.

When a phone is unlocked, it can be used with any wireless carrier. It became illegal for consumers to unlock phones on their own earlier this year because of a ruling by the Librarian of Congress, who is responsible for handing out exemptions to the Digital Millennium Copyright Act.