Review: 6 top videoconferencing services put to the test

Fifteen months after the US and Europe went into lockdown for the first time, many office-based employees have still not returned to their pre-pandemic workplaces. During that time, videoconferencing apps have continued to see an unprecedented — and unsurprising — level of popularity. And as conversations about what the workplace of the future might look like gather steam, organizations are increasingly looking to firm up their collaboration technology stack to support a shift to hybrid work.

Since we first reviewed the major videoconferencing platforms last year, Zoom has posted its 2021 first quarter total revenue at $956.2 million, up 191% year over year; Microsoft Teams has 145 million daily active users, up from 75 million last year; and Cisco Webex has rolled out more than 400 new capabilities since September.

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