Resolved: Pinnacle application will be unavailable during scheduled upgrade

PEOPLE AND LOCATIONS IMPACTED:
All staff at all Penn State locations

IT SERVICE IMPACTED:
The Pinnacle application will be unavailable during scheduled upgrade

DATE AND TIME:
Service will be affected from 3:00 PM ET on 07/10/2018 until 5:00 AM ET on 07/11/2018.

NOTES:
Penn State IT is scheduled with the vendor to upgrade the Pinnacle application from v6.7 SP7 to v7.1 SP2

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0052025

More information: Resolved: Pinnacle application will be unavailable during scheduled upgrade