Microsoft turns its focus toward frontline workers with Teams tweaks

Over the last two years, the COVID-19 pandemic accelerated a technological transformation for many office-based workers, forcing them to change work habits and rely on videoconferencing and collaboration software to get their jobs done.

Now it’s time to focus on frontline workers, 41% of whom don’t have access to the technology they need, according to Microsoft’s latest Work Trend Index Special Report on Frontline Workers. Based on a global survey of 9,600 frontline workers in eight countries across eight industries who can’t work remotely, the research is designed to help business leaders navigate the changing workplace.

To read this article in full, please click here