Microsoft cites 24% jump in tech support scams

Reports of tech support scams jumped by 24% last year, Microsoft said, with loses by the bilked averaging between $200 and $400 each.

“Scammers continue to capitalize on the proven effectiveness of social engineering to perpetrate tech support scams,” Erik Wahlstrom, Windows Defender research project manager, wrote in a post last week to a Microsoft blog. “These scams are designed to trick users into believing their devices are compromised or broken. They do this to scare or coerce victims into purchasing unnecessary support services.”

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