BrandPost: Faced With a Distributed Workforce, IT Needs Help With Device Management

When the global pandemic drove employees out of office buildings and into their homes, it also put pressure on IT to support this now distributed, decentralized workforce. Before long, IT was reaching out to service providers for help.

The onset of the distributed workforce wasn’t entirely new with COVID-19. For years, we’ve been seeing a trend toward greater mobility, and IT has been at work supporting road warriors and employees who occasionally work from home.

However, these employees had one thing in common: They were in the office at least occasionally, if not a fair amount of the time. That meant if they needed new IT devices, they could get them the next time they were in the office. There was no need for IT to take steps to deliver a device to a remote location.

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