Resolved: Outage: Cloud Desktop Service is partially unavailable
All services have been restored, any issues with logging in should be reported to IT Support.
Original Alert Information:
PEOPLE AND LOCATIONS IMPACTED:
Some faculty or staff at all Penn State locations
IT SERVICE(S) IMPACTED:
The Cloud Desktop Service (VDI) supported by Office of the President
DATE AND TIME:
Issue began at 11am ET on 03/14/19 and should be fixed by 3pm ET.
NOTES:
Impacted users may experience slowness or disconnects from their systems and applications during this time.
TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.
Penn State IT users can view additional details in ServiceNow.
RECORD #:
INC1087088
More information: Resolved: Outage: Cloud Desktop Service is partially unavailable