19% of shoppers would abandon a retailer that’s been hacked
Nearly a fifth of shoppers would avoid at a retailer that has been a victim of a cybersecurity hack, according to a survey.
The 2016 KPMG Consumer Loss Barometer report surveyed 448 consumers in the U.S. and found that 19% would abandon a retailer entirely over a hack. Another 33% said that fears their personal information would be exposed would keep them from shopping at the breached retailer for more than three months.
The study also looked at 100 cybersecurity executives and found that 55% said they haven’t spent money on cybersecurity in the past yearand 42% said their company didn’t have a leader in charge of information security.