What It Takes for Apple to Refuse a Warranty Repair

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If you’ve ever taken your MacBook or iMac in for repair, you’ve probably wondered exactly what the heck those Apple technicians are doing behind closed doors. Over on Tested, they talked with an Apple repair tech to figure out what happens, and what it really takes for Apple to refuse a warranty repair.

The process of diagnosing a repair includes a few toolkits, diagnostics, and even a dent inspection tool. What’s interesting is what Apple technicians have to prove in order to say they won’t do a repair:

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Story added 17. April 2013, content source with full text you can find at link above.