Update: Outage: Google Chrome update making authentication to certain web applications unavailable
Updated list of known impacted applications when using Google Chrome version 72:
Course Substitutions Request System – csrs.psu.edu and coursesub.psu.edu
Curriculum Review and Consultation System – curriculum.psu.edu
Donor Gift Stewardship and Award Management – esteward.psu.edu
Student Rating of Teaching Effectiveness (SRTEâ€™s)- rateteaching.psu.edu
Web-based Voicemail Settings and Retrieval – voip.psu.edu
Various ENCS Sites (Service Request, Card Access, CDR Warehouse, Video Conferencing, Contacts Pages, and Asset Lookup by MAC) – webapps.tns.its.psu.edu
Original Alert Information:
PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations using the most recent version of Google Chrome web browser
IT SERVICE(S) IMPACTED:
Authentication for some web applications when using Google Chrome version 72 is unavailable. Known impacted applications include:
DATE AND TIME:
Issue began at 12:29pm ET on 01/30/19.
Users may receive errors when attempting to authenticate to online applications.
If you are experiencing issues, please try using a different web browser such as Firefox, Safari, etc.
Users on old versions of Chrome or other web browsers are unaffected by the issue.
Users on legacy voicemail are unaffected by the issue.
This alert will be updated as new information becomes available.
Penn State IT users can view additional details in ServiceNow.